Conditions of Use

PRIVACY NOTICE

Ignite The Passion understands and empathizes with Internet/Email users personal privacy concerns.  We would like to state our policy:

• Under no circumstances will we sell, rent or give your private information including name, address, email to third parties.
• We collect name and address information solely for the purpose of the delivery of goods.
• Occasionally we email previous customers special discount offers which we think they may be interested in.  On each of these communications, we provide a means by which the recipient may choose to never receive these emails again.
• Individual users are not identified in our website statistics.  These statistics are used to improve the site and monitor traffic.

If you would like to view, modify or delete the information that we hold on you as a user of this website or customer, write to us at ignitethepassion@hotmail.co.nz and we will be happy to co-operate.

Postage Rates

All orders incur a 10% cancellation restocking fee once in processing status.

"Business Days" refers to Monday-Friday, excluding holidays. In some cases, merchandise may ship earlier than the times listed above.

"Out Of Stock" refers to items that are not in stock. If the item you ordered is out of stock you will be notified via email or phone. All out of stock orders take 14-28 days to be delivered.

Please note: For Lingerie purchases please allow for up to 16 business days for delivery.

If your order is delayed for any reason you will be notified via email or phone.